Politique de confidentialité

Privacy Policy

Last updated: October 27, 2025

Marzal LLC FZ operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").
Our store is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services or otherwise communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls regarding the collection, processing, and disclosure of your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

“Personal information” refers to any information that identifies or can reasonably be linked to you. It does not include data that is anonymized or de-identified.

We may collect or process the following categories of personal information depending on how you interact with our Services and as permitted by applicable law:

Contact details: name, billing and shipping addresses, phone number, email address.
Financial information: payment method details, card numbers, transaction confirmations.
Account information: username, password, preferences, settings.
Transaction information: items viewed, added to cart, purchased, exchanged, or returned.
Communications: messages or information shared with our support team.
Device information: IP address, browser type, operating system, device identifiers.
Usage information: activity on the website, including clicks, views, and navigation behavior.

Sources of Personal Information

We collect personal information:

Directly from you, when you interact with our Services or contact us.
Automatically, via cookies and analytics tools.
From service providers, including payment gateways and fulfillment partners.
From business partners or other third parties, where permitted by law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

1. Providing, Personalizing, and Improving the Services

To process orders, payments, shipping, returns, account creation, and customer support.
We may also use data to improve your shopping experience and recommend products.

2. Marketing and Advertising

To send marketing and promotional communications via email or other channels, and to show you personalized advertisements based on your interests and activity.

3. Security and Fraud Prevention

To ensure the safety of our platform, detect and prevent fraud, and protect user data integrity.

4. Customer Communication

To provide customer service, respond to inquiries, and maintain our commercial relationship with you.

5. Legal Compliance

To comply with applicable laws, respond to lawful requests, and enforce our terms and policies.

How We Disclose Personal Information

We may share personal information:

With Shopify and third-party service providers who help us operate our store (IT, logistics, payments, analytics).
With marketing partners for advertising and promotional activities.
When you consent or request us to share information (e.g., social media login or integrations).
With affiliates within our corporate structure.
In the event of a business transfer, legal obligation, or enforcement of our terms.

Relationship with Shopify

Our Services are hosted by Shopify, which processes personal data to operate the platform.
Information you submit may be shared with Shopify and its partners globally.

Shopify may also process data from your interactions across other Shopify stores to enhance platform-wide experiences.
For details on Shopify’s data practices, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may link to third-party websites or platforms not controlled by us.
We are not responsible for their privacy practices or the accuracy of their content.
We recommend reviewing their privacy policies before sharing personal data.

Children’s Data

Our Services are not intended for minors under the age of majority.
We do not knowingly collect personal information from children.
If you believe your child has provided personal information, contact us at info@mayzala.com for immediate removal.

Security and Data Retention

While we implement security measures to protect your data, no system is completely secure.
We retain personal information only as long as necessary to fulfill the purposes outlined here, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access your personal information.
Delete your data.
Correct inaccuracies.
Request data portability.
Opt out of marketing communications (you may unsubscribe at any time).

To exercise any of these rights, please contact us at info@mayzala.com.
We may request verification of your identity before processing your request.

Complaints

If you have concerns about how we process your data, please contact us at info@mayzala.com.
Depending on your country of residence, you may also have the right to contact your local data protection authority.

International Transfers

Your data may be transferred and stored outside of your country of residence, including to servers located in the United Arab Emirates or other jurisdictions.
When applicable, we rely on recognized data transfer mechanisms such as the EU Standard Contractual Clauses to ensure adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
All updates will be posted on this page, and the “Last updated” date will be revised accordingly.

Contact

If you have any questions or wish to exercise your privacy rights, please contact us:

Marzal LLC FZ
Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
📧 info@mayzala.com
📞 +971 4 570 0369