Terms of Service

Last updated: October 27, 2025

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OVERVIEW

Welcome to Marzal LLC FZ!
The terms “we”, “us”, and “our” refer to Marzal LLC FZ.
Marzal LLC FZ operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide these Services to you.
The following Terms of Service (“Terms”) describe your rights and obligations when using our Services.

By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy and Refund Policy.
If you do not agree, please do not use our website or Services.

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SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your country of residence.
You may be asked to provide certain information such as your email address, billing, payment, and shipping details. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account and password.
You must not share or transfer your account to any other person.

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SECTION 2 – OUR PRODUCTS

We make every effort to present accurate product descriptions and images.
However, slight variations may occur due to screen resolution, lighting, or device settings.

We do not guarantee that product appearance or quality will fully meet your expectations.
All product descriptions and prices are subject to change at any time without notice.
We reserve the right to discontinue or limit the sale of any product at our discretion.

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SECTION 3 – ORDERS

By placing an order, you make an offer to purchase products under these Terms.
Marzal LLC FZ reserves the right to accept or decline your order at its discretion.

Your order is confirmed only once payment is successfully processed and a confirmation email is sent.
Please review your order carefully before submitting, as changes or cancellations may not be possible once confirmed.

Returns and exchanges are handled according to our Refund Policy.
You represent that your purchases are for personal use and not for resale or export.

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SECTION 4 – PRICES AND BILLING

Prices, promotions, and discounts are subject to change without notice.
Prices displayed at checkout are final and valid at the time of order.

Unless stated otherwise, prices do not include applicable taxes, customs fees, or shipping charges.
You agree to provide accurate and updated payment and billing information to complete your order.

You confirm that:

• The payment method provided belongs to you.

• All charges will be honored by your payment provider.

• You are responsible for any applicable taxes, customs duties, or bank fees.

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SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed.
We are not liable for delays caused by shipping carriers, customs, or other external factors.
Once a product leaves our warehouse, ownership and risk transfer to the customer.

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SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services, including text, images, logos, trademarks, and videos, is the property of Marzal LLC FZ, its affiliates, or licensors, and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or modify any content without prior written consent.
All rights not expressly granted herein are reserved.

Unauthorized use of our intellectual property may lead to legal action.

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SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without any warranties.
You acknowledge that your use of such tools is at your own risk and subject to the terms of the respective third-party providers.

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SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites.
We are not responsible for examining or evaluating such sites and disclaim all liability for their content or practices.
Please review the privacy and legal policies of those third-party sites before engaging in transactions.

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SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell products and services.
All sales are made directly between you and Marzal LLC FZ, not Shopify.
You expressly release Shopify from any claims, damages, or liabilities arising from your transactions with us.

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SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy.
Because our store is hosted by Shopify, some data may also be processed under Shopify’s Privacy Policy.

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SECTION 11 – FEEDBACK

By submitting feedback, reviews, or suggestions (“Feedback”), you grant Marzal LLC FZ a perpetual, royalty-free, worldwide license to use, reproduce, and display such Feedback for any purpose, including marketing and product improvement.

You warrant that your Feedback does not violate any third-party rights or contain unlawful content.

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SECTION 12 – ERRORS AND OMISSIONS

Occasionally, information on our site may contain typographical errors or inaccuracies.
We reserve the right to correct or update information and cancel orders if necessary, without prior notice.

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SECTION 13 – PROHIBITED USES

You agree not to use our Services for any unlawful purpose, including:

• Violating any applicable laws or regulations.

• Infringing intellectual property rights.

• Uploading malicious code or spam.

• Misrepresenting your identity or impersonating another person.

Violation of these rules may result in immediate account termination and potential legal action.

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SECTION 14 – TERMINATION

We reserve the right to suspend or terminate your access to the Services at any time for violation of these Terms.
Sections regarding Intellectual Property, Limitation of Liability, and Indemnification will continue to apply after termination.

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SECTION 15 – DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available.”
We make no warranties, express or implied, regarding the accuracy, reliability, or suitability of the Services or products.
Your use of the Services is at your own risk.

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SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Marzal LLC FZ and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or goodwill, resulting from your use of our Services or products.

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SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Marzal LLC FZ, its directors, employees, affiliates, and partners from any claims, losses, or liabilities arising from your breach of these Terms or misuse of the Services.

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SECTION 18 – SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply in full force.

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SECTION 19 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Marzal LLC FZ.

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SECTION 20 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates, with exclusive jurisdiction granted to the courts of Dubai.

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SECTION 21 – CHANGES TO TERMS OF SERVICE

We reserve the right to modify these Terms at any time.
Changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Services after updates constitutes acceptance of the new Terms.

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SECTION 22 – CONTACT INFORMATION

Questions about these Terms of Service should be directed to:

Marzal LLC FZ
Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
📧 info@mayzala.com
📞 +971 4 570 0369